Wherever you are! We’ll bring our Pet Spa anywhere in our service area. If you live outside of our service area, your groomer will meet you at the Woofie’s® office or another agreed-upon location.
Woofie’s® will send a reminder a few days before your appointment. Send us a confirmation back (just a “Got it!” will do), and if you don’t plan to be home, respond by confirming our alternate access method.
You will need to be home for your appointment unless you have already provided an alternate access method for your groomer. If you won’t be home, please make sure to respond to your reminder to confirm our access method. For cats and new clients, you are required to be home for your appointment.
Please provide proper equipment (leash, collar, or carrier for cats and small dogs) so that we can safely transport your pet in and out of the van. You’re also welcome to carry your pet in and out, just let your groomer know! We are pet experts, but in the rare case that a pet is un-groomable due to behavior or health issues, there will be a minimum $20 fee.
We accept Visa, Mastercard, AmEx, check, or cash. We request that every client keep a card on file to secure their Mobile Pet Spa appointments. You will receive an itemized invoice after the service, and your card will be charged within two business days. During this time, you can ask any questions or add gratuity. A receipt will follow after payment is processed.